JLT Performance Lifetime Satisfaction Guarantee
We want you to be a JLT Performance customer for life!
Your new JLT Performance product is warranted to be free from defects in materials and workmanship for the life of the original retail purchaser, subject to the limitations contained within this document.
If at any time your new JLT Performance product malfunctions as a result of materials or workmanship, JLT Performance will, at our discretion, repair the defect or replace the product with one of equal or better value and quality.
This warranty covers the cost of both our labor and materials on any repair/replacement that we deem necessary for the lifetime of the original purchaser of your new JLT Performance item. It does not cover labor costs for installation since we have no control over your choice of installers and cannot assure that proper installation procedures were followed.
If we substantially improve the performance of a product within one (1) year of your original purchase, we will offer, upon your written request, the upgraded product for 50% off the most recent retail price. You can always have the latest and greatest from JLT Performance and only pay full retail price once. You must provide us with your proof of purchase and this offer is only applicable to the original retail purchaser. This offer underscores the respect and thankfulness we have for you as a customer.
We guarantee to give your custom calibrator the necessary support and data to get you the best tune possible for your JLT Performance product. We have literally thousands of our JLT Cold Air Kits on high performance vehicles all over the world! If for any reason your calibrator cannot successfully tune your vehicle within 90 days of your purchase and feels the JLT Performance product is to blame, we will work with you and them to resolve their concern. We will replace any parts that are defective or, if necessary, provide you with alternative sources for successfully calibrating your vehicle.
We guarantee* you will have no tuning issues directly attributed to our products.
* Tuning guarantee subject to the following limitations:
- Tune support is extended to the original retail purchaser only and requires proof of purchase.
- We must be in direct contact with your custom calibrator.
- Datalogs must be provided for our review.
- We respectfully require that your request for tuning help comes to US before the Internet.
- This guarantee only applies to custom tuning on the SCT Advantage or HP Tuners platforms and the customer must be using an unlocked SCT or HP Tuners nGauge device. Calibrator-specific devices and/or tuning platforms are not included in this guarantee.
This Warranty Is Subject to The Following Limitations
THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.
THIS WARRANTY DOES NOT COVER:
- Any product that has been altered or modified in any way or is used in a manner other than its intended use, per supplied instructions.
- Any product that has been damaged due to misuse, negligence, accident, improper installation or improper operation.
- Shipping damages of any kind.
- Any product that has been purchased from an unauthorized dealer.
IMPORTANT NOTICE REGARDING FITMENT OF OUR PARTS:
JLT Performance develops our products on stock vehicles as they are offered from the factory. Every product is tested for fitment, operation and serviceability before it is offered for sale. We cannot guarantee fitment, operation nor serviceability when installed with or used with any other aftermarket parts.